Suspicious product cost

Product cost is a key piece of information when calculating the selling price of offers. A change in product cost can have a significant impact on the final offer price. To protect your prices from changes caused by erroneously low product costs, we have introduced automatic blocking of suspicious product costs.

Settings

A suspicious product cost is such a change that causes the product cost to be lower than the % of the value that was entered in the settings: Sales intelligence -> Global Settings

The protection applies to changes submitted by API or uploaded by file. Changes to the product cost made manually on an individual product will always be accepted.

For example: if the product cost cut-off is set to 75%, the product cost is 100zl, and the new cost (uploaded by API or file) is 10zl, such a change will be automatically blocked. 
A change in the cost of the product less than 75%, that is, for example, to 50zl will be accepted.

How to accept withheld cost changes?

A product with a detected suspicious cost will be marked in the product cost column. It will also be visible in the new view - Suspicious product cost.

If, after verification, you want to approve the cost change, select the "Confirm suspicious product cost" action from the three dot menu or by clicking on the triangle visible next to the product cost. You can also select multiple products at once and approve the changes in a bulk action.

What if you want to accept a new lower cost, but at the same time make sure that offers price is not set too low?

Find offers connected to the product and set fixed minimum prices for them. This way, we will use your new lower cost of the product for order profit calculations and the price of the offers will not go below the specified fixed minimum price.

If you do not want to accept a lower product cost that was caused by an error in the source data then leave it unapproved. After changing the source data (reloading the data with a file or uploading via API from an external system), Nethansa Platform will accept the new data and if the newly specified product cost is within the defined cost change limit then the new changes will automatically be accepted.